RAK PORCELAIN



Production

Warranty

Quality Policy

Certifications

RAK Porcelain is all set to produce and uphold the best quality of Porcelain Tableware in the global market, through which it shall perceive the wide range preferences of distinctive customers especially in the hospitality and tableware industry. Therefore, we shall be able to supply our customer demand and even surpass customer expectation.

Vision & Mission

We aim for leadership in the Porcelain tableware market by delivering:

	•	Best quality products and services in the global market through an efficient supply chain management system.
	•	Outstanding design that suits even the distinctive taste of customers for dinnerware decoration and allows flexible custom made design.
	•	Exceptional use of the best technology to produce innovative product and design.
	•	Suprrassing customer demands in terms of quantity, quaity and satisfaction.
	•	Global marketing strategies to boost up sales and attract more customers.

Compliance

It is the purposes of RAK Porcelain to operate a certified quality management system that will serve as framework for managing its operations to ensure total quality management within the company and demonstrate continual compliances with ISO 9001:2000 Quality Management System Standard

Continual Improvement

We shall review our quality objectives as part of ensuring our commitment for continual improvement through which, we shall strengthen our relationship with our valued customers, suppliers and colleagues as well. There shall be continuous updating of technology, process and quality controls including adequate training to every employee in order to enhance their competency.

In RAK PORCELAIN, quality assurances is the responsibility of every employee and customer satisfaction is first in every decision.