
REFLECTIONS ON A MILESTONE YEAR: A MESSAGE FROM THE CMO
01-01-2025

REFLECTIONS ON A MILESTONE YEAR: A MESSAGE FROM THE CMO
As we bid farewell to 2024, we do so with immense pride, reflecting on a year of extraordinary milestones, innovative breakthroughs, and shared successes. Every piece of tableware we have designed this year tells a unique story—brought to life by our unwavering dedication, passion, and commitment to excellence.
This year stands as a testament to our vision of redefining the dining experience. From captivating showcases at international tradeshows to collaborative ventures with celebrated chefs, our designs have adorned some of the most inspiring dining spaces across the globe.
Our newly launched showrooms have become vibrant centres of creativity, welcoming partners and customers from around the world. These spaces not only showcase our collections but also highlight the artistry and quality that are hallmarks of our brand.
Expanding Capacity and Excellence
One of our most significant achievements this year was expanding our manufacturing capacity to an impressive 36 million pieces annually. This milestone underscores our commitment to meeting the evolving demands of our industry while maintaining the highest standards of craftsmanship and quality. More than just a numeric achievement, this expansion reflects our dedication to serving the HORECA industry as the premier “One-Stop Tabletop Solution Provider.”
This visionary project has transformed our operations, driving our evolution beyond a traditional brand. Key advancements include:
Cutting-Edge Technology: The ISO Static Press PHO 700 has enabled precision shaping of large plates and buffet models, while the Roller Head Cup Machine NCR-2C has added 3 million cups, mugs, and bowls to our capacity. These innovations empower us to broaden our offerings and meet diverse market demands.
Sustainability and Efficiency: With the addition of energy-efficient kilns, including the Glost Fast Firing Kiln and Tunnel Kiln, our production capabilities have reached new heights. The Glost Kiln now supports the creation of 6–8 million porcelain and Rakstone pieces annually, while the Tunnel Kiln has revolutionized bonechina production for airlines, reducing lead times and enhancing operational flexibility.
Customization at Scale: Our Cylinder Screen Press for Decal Printing has doubled our capacity for delivering intricate, bespoke designs, aligning with the growing demand for personalized dining experiences.
Looking Ahead: Opportunities in 2025
The year ahead promises exciting opportunities, particularly within the hotel and hospitality sectors, where the emphasis on luxury and sustainability continues to grow. These values remain at the heart of our creations, positioning us as leaders in designing tableware that elevates dining experiences in the world’s finest establishments.
As we move into 2025, we remain steadfast in our mission to push boundaries, innovate boldly, and design timeless beauty for every table. While this year presented challenges, it also strengthened our resolve, transforming obstacles into stepping stones toward a brighter future.
To our partners, customers, and dedicated team members: thank you for being integral to this journey. Your trust, collaboration, and support inspire us to reach new heights. Together, we’ve built a legacy of creativity and excellence, and together, we will make 2025 extraordinary.
Here’s to a new year filled with innovation, creativity, and unparalleled success.
Warm regards,
Renu Oommen
Chief Marketing Officer